Thank you very much for your continued support. Please be informed that our operations during the Golden Week holidays will be as outlined below. We sincerely apologize for any inconvenience this may cause and kindly ask for your understanding.
Details
[Closure Dates]
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Business Operations Closure: Wednesday, April 29 & Saturday, May 2 – Wednesday, May 6, 2026
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Shipping Operations Closure: Wednesday, April 29 & Friday, May 1 – Wednesday, May 6, 2026
[Shipping Schedule] The shipping schedule before and during the consecutive holidays is as follows:
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Orders received by Noon on Wed, April 29: Shipped on Thursday, April 30
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Orders received by Noon on Fri, May 1: Shipped on Thursday, May 7
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Orders received by Noon on Wed, May 6: Shipped sequentially from Friday, May 8
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After the holidays, normal operations will resume according to the regular business calendar.
[Regarding Inquiries]
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Customer Support Closure: Wednesday, April 29 & Saturday, May 2 – Wednesday, May 6, 2026
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Inquiries received during the holiday period will be addressed sequentially from the next business day. While we will strive to reply promptly, please note that it may take longer than usual.
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Depending on the content, responses to inquiries received even before the holiday period may be delayed until Thursday, May 7 or later.