Application requirements

We will entrust you with the sales and sales analysis of character goods to retail stores that already have a business deal, as well as arrangements and management of events.

• Customer response (mainly email and phone calls), business negotiations
• Follow-up work (replenishing products at existing stores and checking sales areas)
• Merchandise sales analysis and strategy consideration
• Creating a repeat plan based on sales situation
• Event management, arrangements, management, etc.

Experience in sales, purchasing and selling miscellaneous goods and hobby products is welcome

[Experiences]
◎Experience in sales of tangible products
◎Experience in manufacturing, purchasing and distribution
◎Practical experience in sales analysis and sales planning
◎Practical experience in store sales and VMD

You will be responsible for SNS operations, mainly TikTok, with the aim of increasing awareness of the character goods e-commerce site operated by our company and gaining fans.

[Planning, producing and operating TikTok content]

• Planning, filming, and editing short videos that incorporate trends
• Plan and execute posting strategies using TikTok algorithms
• Creating content that follows the worldview and branding of characters and works (IP)

[Data analysis and improvement proposal]

• Post performance analysis (views, engagement rate, follower increase, etc.)
• Optimizing content improvement and operational strategies based on analysis results

[Community Management]

• Communication with followers (replying comments, DMs, etc.)
• Planning and implementing measures to increase engagement with users

[Plan and execute SNS marketing strategies]

• Operating other social media (Instagram, YouTube, X (formerly Twitter) etc.)
• Campaign planning
• Formulating advertising and promotion strategies

■ Essential skills and experience

• Experience in planning, creating and operating content using TikTok (individual or corporate accounts)
• Video editing skills (experience using CapCut, Adobe Premiere Pro, Final Cut Pro, etc.)
• Basic knowledge about social media marketing
• The ability to catch trends and flexibly incorporate them into projects
• Ability to think about and implement measures based on data analysis

■ Welcome skills and experience

• Experience in operating social media advertising
• Experience in operating other social media such as Instagram, YouTube, X (formerly Twitter).
• Influencer marketing knowledge and experience
• Experience in corporate account growth
• The ability to plan and execute creative content
• Knowledge and experience of character/IP business

■The person you are looking for

• Those who like social media trends and content production and are willing to share their own content
• Those who can try new things and act spontaneously
• Those who can use PDCA based on analysis
• Those who can work together as a team to achieve results

■ How to apply

Please apply with your resume, job history, and past social media management experience (operational accounts, video production history, etc.).

Popular character "Chiikawa"Official EC site for "ChiikawaYou will be responsible for administrative tasks to support the management of character goods e-commerce sites operated by our company, including the Market, and to ensure smooth sales and customer response.

[Product management and data entry]

• Registering and updating product information (prices, descriptions, images, etc.)
• Inventory management and ordering (collaboration with warehouses and suppliers)
• Entering and managing sales data
• Compiling various invoices and collaborating with the company accounting department

[EC site management support]

• E-commerce sites can be updated and revised (such as posting announcements)
• Report creation (revenue, access analysis, inventory analysis, etc.)
• Support for SNS posting work

[Order management and customer support]

• Check and process order data (confirm inventory, shipment arrangements, instructions to the warehouse, etc.)
• Responding to inquiries from buyers (email)
• Exchange and cancellation processing
• Escalation response from customer support contractors

■ EC cart system used

Shopify, makeshop, Slash Gift (online lottery), Amazon Vendor Central * Experience using either is not required

■ Essential skills and experience

• Experience in managing EC sites or administrative work
• Excel skills (lookup, IF functions, pivot table)
• Basic PC skills (Word, PowerPoint, various Google services, email support, etc.)
• Accurate and speedy data entry ability

■ Welcome skills and experience

• Experience in operating your own e-commerce site
• Experience in operating EC malls such as Rakuten Market, Amazon, Yahoo! Shopping
• Experience using Illustrator and Photoshop (level of making and making images)
• Experience in analyzing sales and inventory data
• Customer-responsive experience (phone, email, chat, etc.)
• Practical experience in cross-border EC
• Language skills

■The person you are looking for

• Those who can carry out their work steadily and accurately
• Those who are interested in e-commerce work and are able to actively learn
• Those who value teamwork and can work together with others to carry out their work
• People who are good at dealing with customers and can communicate politely
• Those who are aware of speed and multitasking
• Those who can act voluntarily and actively

Management and management of our own e-commerce website (official character mail order shop)

◆Direction of external vendors
└Product registration, construction and update of EC sites
Escalation of customer support
◆ Actual management, data aggregation, and reporting
◆Sales schedule and delivery date management
◆Product management and inventory management
◆Contact with the supplier manufacturer
◆Email newsletter and SNS operation
└Twitter, Instagram, LINE, etc.

Required
◆ Experienced in managing EC sites
└Expected to have more than 2 years of experience (mall operation is also possible)
*For those who understand the overall picture of EC business, those who understand the overall picture of EC business.
* Experience in dealing with products other than characters is also acceptable.

We will provide a wide range of accounting, personnel and labor affairs and general affairs.

accounting
└Journal and accounting software input
└ Financial statement subsidies (monthly and annually)
└ Accounts of Receipt Management
└Expense settlement, etc.

Human Resources and Labor
└Entry and leaving procedures
└ Data aggregation for payroll calculation
└Pc settings for new employees, etc., environment improvements, etc.

general affairs
└Facility management in general
└In-house infrastructure management (network area, etc.)
└Cafe space management, etc.

◎Practical accounting experience (industry unrelated)
└This is intended for those who understand the basics of bookkeeping, such as journal entries and account items, and the process until the monthly closing process.
◎Excel skills
└If you can use basic functions such as VLOOKUP or pivot tables

◆ Labor experience (payment calculation, social insurance procedures, etc.)
◆Human Resources Experience
◆General Affairs Experience
◆A wide range of back office work experience at business companies